IBankof
Texas
.com Online Customer Survey
Please take a moment to let us know what you think of ibankoftexas.com by completing the survey below. If you have questions or would like to contact a customer service representative, please
click here
.
Are you currently using IBT's FREE Online Banking?
Yes
No
Are you currently using IBT's Online Bill Pay?
Yes
No
If you are not using Online Bill Pay, what is the reason?
How would you rate IBT's website:
Navigation
How easily were you able to find information?
Excellent
Very Good
Good
Fair
Poor
Information Provided
Is account information provided in a way that is easy to understand?
Excellent
Very Good
Good
Fair
Poor
Speed
How quickly did the page and graphics load?
Excellent
Very Good
Good
Fair
Poor
Look
How would you rate the look and graphics of the website?
Excellent
Very Good
Good
Fair
Poor
Overall
Overall, how would you rate your visit to the website?
Excellent
Very Good
Good
Fair
Poor
Are you satisfied with the speed of our site via your internet connection?
Yes
No
What is your internet connection speed?
-- Select One --
Modem
DSL/Cable/ISDN
LAN/T1 or higher
Not Sure
How long have you been an IBT customer?
-- Select One --
Less than one year
One year
More than one year
How do you compare IBT's website with others?
-- Select One --
Much Better
About the same
Somewhat Worse
Much Worse
Please use the space below to provide any additional feedback you may have. Your feedback will help us plan for future services and enhancements to our website.